Your feedback is very important to us. Please help us to improve by answering some questions about the services you have received. We are interested in your honest opinions, whether positive or negative. We also welcome your comments and suggestions. Thank you very much.
How would you rate the quality of service you have received?
Excellent
Good
Fair
Poor
Did you get the kind of service you wanted?
No, definitely not
No, not really
Yes, generally
Yes, definitely
To what extent has our program met your need?
Almost all of my needs have been met
Most of my needs have been met
Only a few of my needs have been met
None of my need have been met
If a friend were in need of similar help, would you recommend our program to him or her?
No, I don’t think so
Yes, I think so
How satisfied are you with the amount of help you have received?
Quite dissatisfied
Indifferent
Mostly satisfied
Very satisfied
Have the services you received helped you deal more effectively with your problems?
Yes, they helped a great deal
Yes, they helped somewhat
No, they really didn’t help
No, they seemed to make them worse
In an overall, general sense, how satisfied are you with the service you have received?
If you were to seek help again, would you come back to our program?
Do you have a question, comment, suggestion, complaint or compliment. Please enter your comments in the space below, and select the "Send" button at the bottom of the form
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